honestly couldnt tell you..i havent got mine or heard back from the company
if you find out let me know as well...
what you could do is go to the presonus website and check out the forum there..
maybe there are drivers you need to install? im not sure
further edit: supposedly presonus does not have the 1box available..they are coming out with something else..i did ask for a refund and prolly get it elsewhere..though waiting(though i really dont wanna wait) for the newer version is tempting..